Description: Life Insurers have fallen behind the customer service curve and service expectations of younger customers. This article suggests changes for correcting this.

Description: This report helps to identify key socioeconomic trends influencing the need and demand for the industry's products and services, and how these trends will influence marketing methods.

Description: This 1981 session focused on Life and Casualty Company Organization for the 1980's. Topics included: 1. The Emerging Managerial Environment 2. Emerging Strategies - What new strategies are called for, and how will goals change with respect Co: a. Profit? b. Surplus levels? c. Growth? 3. Emerging Organization - How should companies organize for the future? From Record of Society of Actuaries, Vol. 7, No. 3.

Description: Chairman’s corner addressing the many recent external events which have impacted the level of trust in the insurance industry and how this affects product and marketing success for the industry.

Description: This session challenges participants to consider the insurance landscape over the next five to ten years and how existing business models need to evolve. From the Record of the Society of Actuaries, Volume 27, No. 2, Session 19PD of the Toronto Spring Meeting.

Description: From a session at a meeting of the Society of Actuaries held in San Diego, CA, June 22-23, 2000 The panelists discuss distribution systems that are viable in the future with emphasis on the middle markets.

Description: Article Nathaniel Ingersoll Bowditch by Bartlett in The Actuary, June 1979, Volume 13, Number 6

Description: This paper describes a method of comparing net costs of dissimilar life insurance contracts. The principles are consistent with those of the interest-adjusted method recommended by the Moorhead committee. The significance of the results, possible applications of the method, and some concerns and conclusions are discussed.

Description: The title is the theme of the SOA spring meeting on April 14 - 15, 1980. The meeting will focus the effects of changing outside forces on product development, pricing and distribution systems. Possible sessions are discussed.

Description: This article describes New York Life's philosophy and approach to the use of the internet in selling life insurance.